Every plan includes the unified inbox and core reporting. Upgrade for AI, automation and dedicated support.
For small teams just starting to organize feedback.
For growing teams that need AI and automation.
For teams that need custom workflows at volume.
| Feature | Starter | Growth | Scale |
|---|---|---|---|
| Monthly responses | 1,000 | 10,000 | Unlimited |
| Unified feedback inbox | ✓ | ✓ | ✓ |
| In-app / email surveys | 1 active | Unlimited | Unlimited |
| AI sentiment & themes | — | ✓ | ✓ |
| AI reply suggestions | — | ✓ | ✓ |
| Churn risk alerts | — | ✓ | ✓ |
| API access | — | — | ✓ |
| Dedicated success manager | — | — | ✓ |
| Support | Priority | Dedicated |
Yes. Every plan includes a 14-day free trial with full feature access, no credit card required.
Absolutely. You can upgrade, downgrade or cancel at any time from your billing settings — changes apply at the start of your next billing cycle.
Any single piece of feedback processed by MagicShout: a survey reply, an imported review, or a support ticket routed through the inbox.
Yes, annual plans save 20% compared to paying monthly, applied automatically at checkout.
We will notify you before you hit your limit and give you the option to upgrade — we never cut off access mid-cycle without warning.
We will help you find the right plan for your feedback volume and team size.