MagicShout collects feedback, reviews and support signals in one inbox, tells you what actually matters, and helps your team close the loop before a customer ever thinks about leaving.
Reviews, surveys, support tickets and in-app comments, unified, triaged, and routed to the right person automatically.
Pull in reviews, NPS responses, support tickets and social mentions into a single, searchable stream — no more switching tabs.
MagicShout automatically tags sentiment and groups feedback into themes, so patterns surface without manual tagging.
Launch NPS, CSAT and custom surveys in minutes with targeting rules based on plan, usage or lifecycle stage.
Draft on-brand replies in one click, reviewed by your team before anything goes out — nothing is ever auto-sent without approval.
Combine sentiment trend with product usage data to flag at-risk accounts to your CS team before renewal conversations start.
Track NPS, CSAT and response-time trends over time, and share live dashboards with product, support and leadership.
Link your inbox, review sites, helpdesk and product analytics with one-click integrations — no engineering required.
Feedback flows into one inbox, auto-tagged by sentiment and theme, so your team knows what to act on first.
Route issues, draft replies, and trigger churn-risk alerts — all from rules you set once and refine over time.
We finally have one place to see every complaint, compliment and feature request. Our response time dropped from days to hours in the first month.
The churn risk alerts paid for the entire tool in the first quarter. We saved three accounts we would have lost without ever seeing the warning signs.
Setup took less than an afternoon. Our support team was tagging and replying to feedback inside the same inbox by lunch.
For small teams just starting to organize feedback.
For growing teams that need AI and automation.
For teams that need custom workflows at volume.
Start your free 14-day trial. No credit card required, cancel anytime.