From collection to AI-assisted replies to churn-risk alerts — MagicShout covers the whole feedback loop in one platform.
Connect reviews, surveys, support tickets, emails and social mentions. MagicShout normalizes them into a single, searchable stream so nothing falls through the cracks.
Every channel, one feed. Filter by source, sentiment, theme, or assigned teammate.
Pull in reviews from G2, Capterra, Trustpilot and the App Store automatically, every day.
Two-way sync with your existing support tool so tickets stay in sync on both sides.
MagicShout tags sentiment, groups similar feedback into themes, and surfaces the issues worth acting on — without anyone manually sorting a spreadsheet.
Every response is scored automatically, so trend lines are accurate from day one.
Related feedback groups itself into themes like "pricing confusion" or "onboarding friction".
One-click, on-brand draft replies for reviews, tickets and survey comments — always reviewed by a human before sending.
Launch NPS, CSAT and custom surveys in-app, by email or via link, targeted by plan, usage, or lifecycle stage.
Start from proven templates or build a fully custom survey in minutes.
Show the right survey to the right segment based on usage data, not guesswork.
Trigger a task, an email, or a Slack alert the moment a response comes in.
Combine sentiment trend with product usage signals to flag at-risk accounts early, with enough time to actually do something about it.
A single, explainable score per account, updated as new signals come in.
Auto-create tasks for your customer success team when risk crosses a threshold you define.
Give account owners a one-page feedback summary before every renewal conversation.
Book a 20-minute walkthrough with our team, tailored to your current feedback stack.