MagicShout started in 2022 because we were tired of feedback getting lost in spreadsheets, inboxes and Slack threads. Today over 2,400 teams use it to turn scattered signals into a system they can act on every day.
We use MagicShout on ourselves. Every roadmap decision starts with a real customer signal, not a hunch.
AI drafts, suggests and flags — it never sends or decides on a customer's behalf without a person approving it.
A fast, honest reply beats a slow, perfect one. We build for response time as a first-class metric.
No jargon in the product, no jargon in how we talk to customers. Feedback tools should be easy to use.
Founded by a small team of former customer success and product leads who kept rebuilding the same feedback spreadsheet at every company.
Unified inbox and NPS surveys ship, and MagicShout crosses 500 paying teams, mostly seed-to-Series B SaaS companies.
MagicShout starts automatically tagging and grouping feedback, cutting manual triage time by more than half for early customers.
Product usage data joins sentiment data to flag at-risk accounts, and MagicShout passes 2,000 teams across 40 countries.
MagicShout now helps teams respond 3x faster with AI-drafted replies, always reviewed by a human before sending.
We're a small, remote-friendly team. If you care about building products that make it easier to listen, we would love to hear from you.